About this page
Welcome to the BBC Portal How-To Video Library! This page is designed to help you navigate and get the most out of the Bupa Business Connect (BBC) portal. Whether you're a new user getting started or an experienced user needing a quick refresher, our collection of step-by-step video guides will walk you through the essential processes to ensure a smooth and efficient experience.
These videos cover everything from managing user access to handling billing, setting up communication preferences, and submitting requests. We've created these resources to empower you with the knowledge to manage your portal effectively, saving time and making your experience seamless.
How-To Video Guides
1. BBC: How to Add and Remove Users
Learn how to efficiently manage user access to the BBC portal. This video demonstrates the simple steps to add new users and remove users who no longer require access, ensuring your team has the right level of access and security.
2. How to Review and Accept Bill
Stay on top of your billing with this guide. This video walks you through how to review preliminary and final bills, check for any discrepancies, and accept bills within the BBC portal.
3. How to Set Up Your Communication Preferences
Customise your communication settings to suit your business needs. This guide will show you how to set your preferences for notifications, emails, and updates, ensuring you're always informed the way you prefer.
4. How to Submit Requests (All Types)
Need to make a change or ask for assistance? This video outlines the process for submitting various requests, from general queries to specific enrolment changes. Learn how to navigate the request submission process easily and efficiently.
How to Access Support
If you have further questions or need additional assistance, the BBC Portal Support Team is here to help. Check out the in-depth User Guide or contact us directly at businessconnect@bupa.com.au. We hope these resources make your experience with the BBC portal as smooth and productive as possible!